TERMS AND CONDITIONS
Terms and Conditions
Introduction
Welcome to Gquadro Lab. By accessing our website and placing an order, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
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Made-to-Order Policy
All items are handmade to order, which means each piece is crafted specifically for you. Production typically takes up to 15 working days. During high-demand periods, this timeframe may be extended. If you have urgent requests or need your order by a specific date, please contact us before placing your order.
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Payment
Payment must be completed at the time of order. We accept various payment methods, which will be clearly stated at checkout.
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Order Confirmation
Upon placing your order, you will receive a confirmation email detailing your purchase. Please ensure that all information is accurate, as we cannot make changes once production has begun.
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Returns and Exchanges
Due to the bespoke nature of our products, returns are not accepted on made-to-order items. However, exchanges for standard-sized garments are allowed. The customer is responsible for all shipping costs associated with exchanges. For faulty items, please contact us within 7 days of receipt for assistance.
Shipping
We ship throughout Italy, Europe, and beyond. Duty fees for shipments outside the EU are not included in the shipping costs and are the responsibility of the customer. You will receive a tracking email once your order has been dispatched.
Intellectual Property
All content on this website, including images, text, and designs, is the intellectual property of Gquadro Lab. Any unauthorized use or reproduction is prohibited.​
Limitation of Liability
Gquadro Lab is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our total liability is limited to the amount paid for the product.
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Governing Law
These terms and conditions are governed by the laws of Italy. Any disputes arising in connection with these terms will be subject to the exclusive jurisdiction of the courts of Italy.​
Changes to Terms
We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our site following any changes signifies your acceptance of the new terms.
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Legal Notice
Gquadro Lab di Rosso Giada | P.IVA 04536320163